CRM Solutions Employing Microsoft Dynamics 365 CRM
Here at Digital Cloud UK, we offer you first-class CRM systems that assist you in creating a more streamlined database for your data and communications information. Utilizing Microsoft Dynamics 365 crm, our system integrates with many programs and works for businesses in a wide range of industries, creating increased productivity levels and powerful marketing solutions. Speak to one of our customer relationship managers today to find out more.
- Our User Interface is Easy to Use, User-Friendly, Super-Fast, and Tailored to Your Business
- Marketing and Communications
- Customer Insights and Engagement Activities in One Area
Our CRM Product
When you are using our CRM solution, you will explore a new wave of productivity. Our solution will allow you to visualise your data and interact with live dashboards, eradicating the use of spreadsheets. Other advantages include:
Automation
As standard, we set up and automate SMS and email templates for each business. This could be for enquiries, viewings, feedback, surveys, or pre- and post-sales.
Tracking
Our CRM solution integrates with Microsoft Outlook, which allows you to track all correspondence with clients. This ultimately improves your business’s processes and productivity.
e-Contracts
At Digital Cloud UK, we understand taking on new business is a long process if you have to invite or print, scan, and send a contract to clients. Our e-contract service allows you to securely sign and manage contracts across any devices.
Nurture Your Clients
Our powerful marketing solution ensures your business creates an interactive touch point based on each enquirer’s behaviours. You are also able to send targeted emails to drive sales and generate interest, as well as notify sales when a customer has shown interest through their interactions. Our email marketing capability provides an intuitive experience that allows your business to create and send bulk HTML emails with all send, open, click, and bounce data reported at the mailing, as well as individual recipient, level.
Co-Pilot
Copilot works within the Microsoft 365 apps and content in Microsoft Graph, such as emails, chats, and documents that users are permitted to access. It uses generative artificial intelligence (AI) and large language models (LLMs) to help users create or refine text and images more quickly. You can ask questions about your Clarity project data and get back simple and concise summaries. Save time and be more productive with AI generated takeaways of user journeys across your website.
Reporting
The reports and dashboards have been known to improve productivity. Dashboards are a collection of organisation insights that pull in information that you are able to modify, showing key performance indicators and other important data. They are user-friendly, powerful, and robust, allowing users to analyse data consistently across their departments.
Data Migration
At Digital Cloud UK, we understand the importance of customer data, that’s why our data specialists deal with data migration and data protection. Our CRM solutions accommodate all types of businesses, including recruitment, property management, and human resources. What’s more, our disaster recovery and backup routines are in place with Microsoft 24 hours a day, 7 days a week. So you can rest assured that your data is safe with Microsoft.
Training
Alongside our extensive service, we offer onsite and online training regularly, to ensure you are utilising every feature available in your CRM solutions.